UMNI.BG

Umni is a Bulgarian platform for AI chatbots and AI solutions for tourism and service businesses. It helps hotels, SPAs, tour operators, destinations, and service providers turn customer questions into real actions, inquiries, bookings, and purchases – 24/7 and in multiple languages. The Umni AI chatbot instantly answers complex queries, qualifies interest, and guides visitors to the right next step, without adding workload to the team.

Umni offers:

• AI chatbot – a digital employee that works continuously and never misses an inquiry.
• AEO audit and consultation (AI search optimization), so your brand becomes discoverable and cited in AI answers.
• Team training – AI Essentials in tourism (4–6 hours), practical literacy for owners, managers, and marketing teams, with checklists, ready-made scenarios, and clear implementation steps.

Special conditions for visitors and participants of Holiday & SPA Int’l Tourism Fair (valid for orders placed at the expo or until 15.03.26): AEO audit – 10%, AI training – 10%, AI chatbot – 10%, package of any 2 or 3 services – 20%.